Shipping & Delivery Policy

1. Coverage Area

CLAWCRAFT provides insured doorstep delivery to virtually all serviceable postal PIN codes across India via Tier-1 national courier networks. We do not currently ship internationally.

2. Shipping Charges

• Orders ₹2,999 and above: FREE Shipping anywhere in India.
• Orders below ₹2,999: A standard flat shipping fee of ₹149 is added at checkout.

3. Order Processing & Lead Times

Because our sculptures are handcrafted by artisans rather than mass-manufactured by machines:

• Ready In-Stock Sculptures: Hand-inspected and dispatched within 24 to 48 business hours from our studio.
• Made-to-Order Pieces: Require a fabrication window of 3 to 5 business days before courier pickup.
• Bespoke Custom Commissions: Lead times are individually established during the sketch and quotation phase.

4. Estimated Delivery Timelines

Once dispatched from our workshop in Bengaluru:

• Tier-1 Metros (Bengaluru, Mumbai, Delhi-NCR, Hyderabad, Chennai, Kolkata, Pune): 2 to 4 business days.
• Tier-2 & Tier-3 Cities: 3 to 6 business days.
• Northeast & Remote Locations: 5 to 8 business days.

5. Tracking Your Shipment

The moment your parcel is collected and scanned by the courier partner (Bluedart, Delhivery, DTDC, or Shiprocket), you will receive an email and SMS containing your Airway Bill (AWB) number and direct tracking URL. You can also monitor real-time fulfillment at any time on our Track Order Portal.

6. Armor Packaging Guarantee

We understand that aluminum can sculptures are delicate display pieces. We build customized multi-ply rigid corrugated armor cartons with high-density foam suspension cores for every order. In the unlikely event that your package sustains outer damage during courier handling, refer to our Refund & Cancellation Policy for prompt resolution.

7. Shipping Questions

Need to check remote PIN code serviceability or coordinate an urgent delivery? Reach out directly via our Contact Desk.